PRIVACY POLICY

Last Updated: July 20, 2026

Welcome to the e-commerce website operated by Shanghai Dynatech Industrial (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal data of our customers, website visitors, and business partners.

This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website, purchase our products, or interact with us.

Who we are

Our website address is: https://dynatechindustrial.com.

1. DATA CONTROLLER & CONTACT INFORMATION

For applicable data protection laws (including the EU General Data Protection Regulation / GDPR):

  • Data Controller Name: Shanghai Dynatech Industrial

  • Registered Address: Room E-477, 3/F, Rushan Road, Shanghai Pilot Free Trade Zone 200120, China

  • Privacy & Data Protection Contact Email: sales@dynatechindustrial.com

2. INFORMATION WE COLLECT

We collect personal information in three main ways: directly from you, automatically through your interaction with our website, and from third-party sources.

A. Information Provided Directly by You

  • Account & Profile Data: Name, business name, professional title, login credentials (username/password).

  • Order & Transaction Data: Billing address, shipping address, phone number, email address, products ordered, transaction history, and payment status.

  • Payment Information: Credit/debit card details or payment gateway account information (processed securely via our third-party payment processors; we do not store full payment card details on our servers)

  • Customer Support & Inquiry Data: Information you provide when contacting customer support, requesting product quotes, or filling out contact forms.

B. Information Collected Automatically

  • Device & Usage Information: IP address, browser type, operating system, device identifiers, language settings, referring URLs, pages viewed, time spent on pages, and clickstream data.

  • Cookies & Tracking Technologies: Information gathered through cookies, web beacons, and similar tracking technologies (see Section 6 for more details).

Purpose of Processing Categories of Data Legal Basis (GDPR / UK GDPR)
Fulfilling Orders & Delivering Products Name, address, contact details, payment info Performance of a Contract
Managing Account Registration Name, email, credentials, business info Performance of a Contract
Customer Support & Inquiries Name, contact details, message history Legitimate Interests or Contractual Necessity
Processing Payments & Fraud Prevention Transaction data, IP address, payment status Legal Obligation & Legitimate Interests
Marketing Communications (Newsletters/Offers) Name, email address Consent (where required) or Legitimate Interests
Website Analytics & Optimization Usage data, device information, cookies Consent (for non-essential cookies) / Legitimate Interests

4. HOW WE SHARE AND DISCLOSE YOUR INFORMATION

We do not sell your personal information to third parties. We only share personal data in the following circumstances:

  1. Service Providers & Logistics Partners: We share data with third-party vendors who perform services on our behalf, including payment processing (e.g., Stripe, PayPal), shipping and freight carriers (e.g., DHL, FedEx), web hosting, and analytics providers.

  2. Legal & Regulatory Compliance: We may disclose your data if required to do so by law, court order, or governmental authority, or to protect the rights, property, and safety of Shanghai Dynatech Industrial, our customers, or others.

  3. Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of company assets, customer personal data may be transferred as part of the business assets.

5. INTERNATIONAL DATA TRANSFERS

Because Shanghai Dynatech Industrial is located in China, personal information collected from users located in the European Union (EU), European Economic Area (EEA), United Kingdom (UK), or the United States will be transferred to, stored, and processed outside of your home country.

  • EEA / UK Residents: Transfers of personal data outside the EEA/UK are protected using appropriate safeguards, such as standard contractual clauses (SCCs) approved by the European Commission, ensuring your personal data receives an equivalent level of protection as required under European law.

. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, local storage, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and assist in our marketing efforts.

  • Essential Cookies: Necessary for the operation of the e-commerce platform (e.g., maintaining your shopping cart session).

  • Analytics & Performance Cookies: Help us understand how visitors interact with our website.

  • Marketing/Targeting Cookies: Used to deliver relevant advertisements and track ad campaign effectiveness.

Managing Cookies: You can manage or revoke your cookie preferences at any time using our Cookie Banner setting on the website or by configuring your web browser settings to block cookies.

7. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you have specific rights regarding your personal information:

A. European Union & UK Residents (GDPR Rights)

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete personal data.

  • Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data under certain conditions.

     

  • Right to Restrict Processing: Request that we limit how we process your personal data.

     

  • Right to Data Portability: Receive your personal data in a structured, commonly used machine-readable format.

     

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: Withdraw consent at any time where processing relies on your consent.

B. United States Residents (State Privacy Rights – CCPA/CPRA, etc.)

If you reside in California or other US states with comprehensive privacy laws, you have specific rights regarding your personal data:

  • Right to Know / Access: Request disclosure of what personal information we collect, use, and disclose.

  • Right to Delete: Request deletion of personal information collected from you.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information or share it for cross-context behavioral advertising.

  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

How to Exercise Your Rights:

To exercise any of these rights, please contact us by email at sales@dynatechindustrial.com or write to us at our business address listed in Section 1. We may need to verify your identity before processing your request.

8. DATA SECURITY & RETENTION

  • Security: We implement technical, administrative, and physical security measures (including SSL encryption and secure server protocols) designed to safeguard your personal data from unauthorized access, loss, alteration, or disclosure.

  • Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, complete transactions, resolve disputes, comply with our legal obligations (such as tax and accounting laws), and enforce our agreements.

9. CHILDREN’S PRIVACY

Our website and products are directed exclusively at business professionals and adults. We do not knowingly collect or solicit personal information from children under the age of 18 (or 16 in the EU). If we become aware that we have collected personal data from a minor, we will delete it immediately.

10. THIRD-PARTY LINKS

Our website may contain links to external third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party site you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our legal obligations, business operations, or data practices. When updates are posted, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this page regularly.

12. CONTACT US & SUPERVISORY AUTHORITIES

If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal data, please contact us:

Shanghai Dynatech Industrial

Attn: Data Protection Officer / Legal Department

Room E-477 3/F, Rushan Road
Shanghai Pilot Free Trade Zone 200120
China

  • Email: sales@dynatechindustrial.com

EEA / UK Residents: If you believe our processing of your personal data violates applicable data protection laws, you also have the right to lodge a complaint with your local Supervisory Authority in your country or region.